Experience

April 2023 - present

Conneqt Business pvt. ltd.

Customer Care Service

part-time (WFH)

April 2023 - present

At Swiggy, I've learned my customer support skills, excelling in effective communication, issue resolution, and maintaining high customer satisfaction. I thrive in high-pressure environments and excel at multitasking and active listening.

February2021 – November 2023

Archetive SolutionPvt. Ltd.

Senior Business Analyst

Kolkata

February2021 –
November 2023

Working in the ITES Company and learning problem solving & team managing via work with our client. Submit the work order at a specific time and help my team to perform on time.

May 2020 - August 2020

Outlook Publishing Pvt. Ltd.

Intern

Delhi

May 2020 - August 2020

Worked in the Marketing sector, achieve targeted sales before the targeted time period, Learnt deferent aspects of company relations with customers.

Education

2023-2024

Certification course on Full stack developer Geekster - 2023-2024

Java || HTML || CSS || Tailwind CSS|| JavaScript|| React || Figma || nodeJS || MongoDB || ES6

2018-2021

Graduation - BBA(H) - 2018-2021

Specialization in HR & Marketing
Boards - Adamas University
CGPA - 7.46

2017-2018

Higher Secondary - 2017-2018

Boards – W.B.C.H.S.E
Percentage - 70.2%